Country Inns & Suites by Carlson, Inc.

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Country Inns & Suites by Carlson, Inc.

Positioned as an economy to mid-scale select service hotel brand.


In the fast growing mid-tier lodging segment, one brand truly stands out - Country Inns & Suites By Carlson® uniquely designed to reflect a passion for hospitality. With over 380 properties open, and an additional 100 properties in development, we're fast becoming recognized as one of the most exciting concepts in the hospitality industry.

  • Growing worldwide through an ability to adapt to different markets and individual developer requirements.
  • Setting consistently high standards in building design and interior decor, with service and operations that please guests and owners alike.
  • And fast becoming recognized as one of the most exciting concepts in the hospitality industry.

From the moment guests arrive, the differences are clear. Our exterior architecture is distinctive and inviting. Inside, special design touches convey the warmth of home. Throughout the lobby, breakfast area and guest rooms, a charming, friendly atmosphere prevails . . . a distinctive ambiance truly sets our properties apart.

The chain is part of Minneapolis, Minn.-based Carlson Hotels Worldwide which also includes Regent Hotels & Resorts, Radisson Hotels & Resorts, Park Plaza Hotels & Resorts, and Park Inn.

As a leader in the mid-scale hotel segment, Country Inns & Suites By Carlson locations feature residential architecture and home-like interior design with highlights that include hardwood flooring, lobby fireplace and front porch.

Each hotel offers many upgraded amenities such as complimentary breakfast, in-room hair dryer, coffee maker, iron and ironing board, and weekday morning newspaper. The brand is known for its consistently high quality accommodations and personal, warm hospitality.

A typical Country Inns & Suites hotel offers excellent value along with upgraded services and amenities within a smaller, informal setting. The properties are strategically located near restaurants, area attractions or business parks to provide convenience and accessibility for business or leisure travelers. Most locations feature exercise facilities, swimming pools and whirlpools, and coin-operated laundry facilities.

For the 14th year in a row, Country Inns & Suites has earned a 98 percent guest return rate, one of the highest in the industry. As a way to thank guests for their loyalty to the brand, Country Inns & Suites provides an in-house lending library program at its North American hotels called "Book It And Return" which lends free books to guests based on the assurance they will return the book on their next visit. For every book returned to a Country Inns & Suites hotel, the company makes a $5.00 donation to ProLiteracy Worldwide. To date, the brand has donated over $60,000.

The brand's guest loyalty program is goldpoints plusSM which offers 10 points for every dollar spent on accommodations at all U.S. and Canadian properties. Enrolled members can earn a free night's stay when 15,000 Gold Points® are accumulated. Members of goldpoints plus can also earn Gold Points® when they stay at Carlson's more than 800 participating Radisson Hotels & Resorts®, Park Plaza® Hotels & Resorts, Country Inns & Suites By Carlson® and Park Inn® locations in the Americas. In addition to hotel accommodations at Carlson's hotel brands, goldpoints plus members can also earn points through the Gold Points Reward Network, which includes over 100 name-brand online retail merchants. Members can redeem for an array of award options such as dining, gift certificates and merchandise options from leading brands. Carlson's Radisson Seven Seas Cruises® and its restaurant operations, including T.G.I. Friday's®, are also part of the network. All participating partners will accept any Gold Points Reward Network card and every partner offers their own unique rewards.

Carlson Hotels Worldwide is one of the major operating groups of Carlson Companies, a global leader in the marketing, business and leisure travel, and hospitality industries. Among the names in the Carlson family of brands and services are: Regent® Hotels & Resorts, Radisson® Hotels & Resorts, Park Plaza® Hotels & Resorts, Country Inns & Suites By Carlson®, Park Inn®, Carlson Wagonlit Travel®, Carlson Destination Marketing Services, Carlson Leisure Travel Services, CW Government Travel, Results Travel, Cruise Holidays, America's Vacation Store, Cruise Specialists, Inc.,,, SeaMaster Cruises, Cruise Deals, Inc., Regent Seven Seas Cruises®, Carlson Marketing Group®, Peppers & Rogers Group, and T.G.I. Friday's® and Pick Up Stix® restaurants. Carlson Companies' 2004 systemwide sales under the brands (including franchises) totaled $26.1 billion, while sales from the company's owned and operated divisions totaled $8.4 billion. With headquarters in Minneapolis, Minnesota, Carlson Companies was recognized by Working Mother magazine as one of the "100 best companies for working mothers" from 2001 through 2004.

Training / Support

Business Support Training is available.

Qualification requirements

Acceptable net worth, prior hotel operations/development experience.

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Franchise details

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    OfficeBased franchise
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    $0 to to $40,000
  • Investment:
    $1 million - $2 million
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