"When my wife and I needed home care following recent surgeries, our choice was Homewatch CareGivers. For thoughtful, caring and professionally efficient service, I know of no similar group at their quality level. We were especially impressed by their flexibility in meeting our needs and schedules both at home and on trips outside for shopping and keeping medical appointments."
- J. F. Fulbeck, Ph.D.
Customized Care Solutions for you
Homewatch CareGivers is driven by our service standards. Our diverse, wide-ranging companion care, personal care and minor medical services allow individuals to stay in their homes for a longer period of time. Homewatch CareGivers will help you explore the alternatives that will preserve the dignity, independence and freedom of individuals to stay in their homes, safely and comfortably.
Our broad scope of in-home care services are the best in the industry. We have endured the trends. Our reputation is sound. The Homewatch CareGivers professional staff knows how to provide exceptional, compassionate care. We do our homework and match your needs with the best-trained CareGivers. That means you can feel good about who's caring for you or a loved one.
What Sets Homewatch CareGivers Apart?
- We take the time to understand your individual needs
- You receive a tailored home care plan to meet your unique wants & needs
- Our Perfect CareGiver Matching™
- Homewatch's longevity, company strength & reputation in the home care field
- Ongoing contact with the family
- Affordable & flexible services with no upfront money or deposit
- Client Bill of Rights
- CareGiver Code of Ethics
- We honor our home care CareGivers and take care of them
- We serve you with integrity
- We contribute to our communities
- Our sensitive caregiver support, and an emphasis on dignity & respect
- A more caring approach with flexible home care scheduling & hours
- A team approach with exceptional home care CareGivers with specialized skills
- Bonded, licensed / comprehensive background CareGiver checks
- Continually trained home care CareGivers, who are professionally supervised
The Homewatch CustomCare™ process
Step 1 CustomCare™ Intake:
Following your inquiry call, the Homewatch CareGivers Intake Coordinator arranges an appointment at the potential client's residence. The assessment is a FREE service and is set at a time convenient for the client and/or family and other interested parties.
Step 2 CustomCare™ Consultation and Evaluation
During this initial meeting, the needs and requirements of the client, and the client's general health and condition are identified. In addition, a Home Safety Evaluation is made, identifying any significant concerns that should be remedied for the sake of the client and Homewatch CareGivers staff. A Fall Risk Assessment is also completed. You will also receive a FREE Evaluation and Assessment.
The Intake Coordinator then explains the in-home living assistance services, and suggests a Care Plan. Most often, the discussion results in a mutually acceptable Written Care Plan.
Step 3 CustomCare™ Written Care Plan
The Written Care Plan is a dynamic document that outlines the specific services, schedules, client preferences, and special instructions. It provides common communication to all parties involved in the care of the client, to maximize consistency and quality.
Step 4 CustomCare™ Care Service Agreement
The Homewatch CareGivers Agreement is signed only after the client and other involved parties have received and thoroughly understand the Client's Rights and Responsibilities including schedules, services and pricing.
Step 5 CustomCare™ CareGiver Selection
Once the Written Care Plan and the Homewatch CareGivers Care Service Agreement are signed, the company does its best to assign the optimum CareGiver(s). The CareGiver Manager matches the new client with the best CareGiver, based on personalities, skills, expertise, availability, and interests. Our Perfect CareGiver Match™ guarantees we will do our best to find a suitable CareGiver. The CareGiver Manager reports on the status and well-being of the client to interested parties, as agreed upon by the client and Intake Coordinator.
Step 6 CustomCare™ CareGiver Orientation
Homewatch CareGivers supplies our CareGivers with: a copy of the approved Written Care Plan, directions and other information concerning the client's care, and report forms that are regularly maintained. CareGivers are not sent to the client's home until they completely understand the client's needs, requirements and any special circumstances.
Step 7 CustomCare™ Quality Assurance
Homewatch CareGivers' Quality Control Team makes scheduled and unscheduled visits to the client's home while the CareGiver is present to evaluate: the assistance being provided, the changing needs of the client, and the client and CareGiver relationship.
In addition, the CareGiver Manager periodically reviews each client's Care Plan to make sure that the client's needs are best served. If changes or improvements are deemed appropriate, they are immediately addressed.
All personnel are willing and eager to meet with clients, family members, and other interested parties, whenever requested, regarding the provision and scope of services, schedule changes, and any other concerns.